Hotel "Die Reederin"

For un/loading your luggage, you can stop in front of the hotel, otherwise there are numerous parking facilities near the old town island of Lübeck.

Check-in from 3pm to 9pm, check-out by 11am. Please let us know if you plan to arrive outside our normal check-in time. 

Subject to availability, our guests can book a car parking space: 6 €/day

New opening on December 1st, 2020.

Our spacious rooms and suites can be booked as double or single rooms:

- king-size natural beds from COCO-MAT
- generous sized walk-in shower
- room safe
- WIFI
- Samsung "The Frame" TV
- hairdryer
- vanity mirror
- bathroom care products 

are all included as part of the standard equipment.

The overnight price per room depends on the low, mid and high season and the night chosen and includes breakfast for a 2 person occupancy.

We offer our breakfast in regional organic quality. The focus on regional and seasonal products, as well as sustainability, is part of our overall concept.

Subject to availability our guests can book a car parking space: 6 €/day

DIE REEDERIN GMBH & CO. KG
General Terms and Conditions

I. Scope
1. These General Terms and Conditions (GTC) apply to all services that Hotel Die Reederin GmbH & Co KG (hereinafter referred to as the "Hotel") provides to Customers who either use the hotel rooms (such a Customer is hereinafter referred to as a "Guest") or other premises (e.g. for seminars, conferences or family celebrations) (such a Customer is hereinafter referred to as an "Organiser") against payment. Furthermore, these General Terms and Conditions shall apply to intermediaries (e.g. online booking portals such as booking.com) or other third parties who book corresponding services for Guests or Organisers. (Guest, Organiser and Intermediary are collectively referred to as “Customer" in the following).
2. The Customer's terms and conditions of business only apply if this has been expressly agreed in writing between the Hotel and the Customer previously.

II. Conclusion of contract/ Transfer to third parties
1. A contract between the Customer and the Hotel for the Hotel's services is concluded when the Hotel accepts a corresponding request by the Customer. As a rule, the Customer asks the Hotel for the availability of one or more rooms at a particular time. The Hotel then submits an individual offer to the Customer in accordance with the Customer's request. The request to conclude a contract then consists of the Customer's declaration that s/he accepts the offer. The Hotel may acknowledge the acceptance of this request to the Customer in text form (in particular by email) or verbally.
2. If an Intermediary has concluded the contract with the Hotel for a Guest or Organiser (Section 328 BGB (German Civil Code), the Hotel is entitled and obliged to provide the contractually agreed service to the beneficiary Guest or Organiser. In such a case the Intermediary and the Guest or Organiser are jointly and severally liable to the Hotel.
3. The sub-letting or further leasing of all the rooms provided and their use for purposes other than those contractually agreed require the prior written consent of the Hotel. Section 540 para. 1, Clause 2 BGB (German Civil Code) does not apply.

III. Services / Remuneration / Payment
1. The Hotel is obliged to keep the Hotel rooms and/or other rooms booked by the Customer available and to provide the agreed services. The Hotel is entitled to have the contractually agreed services performed by third parties.
2. The Customer is obliged to pay the contractually agreed charge for the provision of the booked Hotel rooms and/or other premises as well as the contractually agreed payment for the additional services used by him/her (rent and payment summarised below as "payment"). This also applies to services and expenses of the Hotel to third parties arranged by the Customer. As a rule, the contractually agreed prices are the prices that the Hotel has communicated to the Customer in accordance with Part II., 1.
3. The agreed payment includes the respective statutory Value Added Tax.
4. If the period between the conclusion of the contract and the fulfilment of the contract exceeds four months and if the Hotel increases the payment for its services during this period, it may raise the payment agreed with the Customer appropriately, but not by more than 5% of the contractually agreed payment.
5. The Hotel is also entitled to adjust the contractually agreed payment if the Customer wishes to change the contractually agreed service after conclusion of the contract (e.g. change in the number of Hotel rooms booked or the duration of the stay) and the Hotel complies with the change request. The Hotel confirms to the Customer the contractual agreements then in force; Part II. 1. applies accordingly.
6. The contractually agreed payment is due for payment within 10 days against submission of an invoice. If the Customer does not meet their payment obligation within the payment period, s/he shall be in default upon expiry of this period without further reminder and shall pay default interest at a rate of five (5) per cent above the base rate. If the Customer is an entrepreneur within the meaning of Section 14 BGB (German Civil Code), the payment shall bear interest at nine (9) per cent above the base rate. The Hotel reserves the right to prove higher damages.
7. The Hotel is entitled at any time to demand a reasonable advance payment or security deposit from the Customer. The amount of the advance payment and the dates of payment must be agreed in writing in the contract.
8. The Customer may only offset or reduce a claim against a claim of the Hotel with an undisputed or legally established claim.

IV. Cancellation of the contract / non-use of the Hotel's services
1. If the Customer wishes to withdraw from the contract concluded with the Hotel, this can only be done in agreement with the Hotel (cancellation of the contract).
2. If the Hotel does not agree to a cancellation of the contract and if the Customer does not accept the contractually owed service offered by the Hotel, the Hotel is entitled to demand the contractually agreed payment less the saved expenses and, if applicable, the income from renting the room elsewhere. As a rule, the reduced payment pursuant to the above shall be 80% of the contractually agreed payment.
3. If the Customer cannot reasonably be expected to adhere to the contract due to a violation of his rights, legal assets or legitimate interests by the Hotel, the Hotel is obliged to agree to the cancellation of the contract.

V. Special regulations for conferences and events
1. In order to enable the Hotel to prepare carefully, the Organiser must inform the Hotel of the final number of participants at least three full days before the start of the event. If the Organiser notifies the Hotel of a higher number of participants than agreed, this higher number of participants shall only become an integral part of the contract if the Hotel agrees to this in writing. If the Hotel does not consent in writing, the Organiser shall not be entitled to hold the event with a higher number of participants. If the Hotel consents, billing shall be based on the new agreement (with additional expenses, if applicable). The Organiser shall not be entitled to demand consent. Irrespective of the notification of the number of participants, billing shall be based on the contractual agreements. If fewer participants actually take part in the event, this is irrelevant for the settlement of accounts.
2. If the agreed time of commencement of an event is postponed, the Hotel shall be entitled to charge the Organiser for all additional costs incurred as a result.

VI. Contractual right of withdrawal
1. Insofar as the Customer's right to withdraw from the contract free of charge within a certain period of time has been agreed in writing, the Hotel is entitled for its part to withdraw from the contract during this period if there are inquiries from other Customers regarding the contractually booked rooms and the Customer does not waive his/her right to withdraw upon inquiry by the Hotel.
2. If the Customer fails to make an advance payment agreed in accordance with Part III, 7, the Hotel may withdraw from the contract if it has unsuccessfully set the Customer a reasonable deadline for making the advance payment.
3. Furthermore, the Hotel is entitled to withdraw from the contract for objectively justified reasons. An objectively justified reason shall be deemed to exist if:
• force majeure or other circumstances for which the Hotel is not responsible make it impossible to fulfil the contract;o rooms are booked under misleading or false information about essential facts, e.g. in terms of the person of the Customer or the purpose
• the Hotel has reasonable cause to believe that the use of the Hotel's services may jeopardise the smooth running of the business, the security or the public reputation of the Hotel, without this being attributable to the Hotel's sphere of control or organisation; or
• there has been a breach of Part II, 3.
4. If the Hotel withdraws from the contract for one of the above-mentioned reasons, the Customer has no claim to compensation.

VII. Provision, delivery and return of Hotel rooms
1. The Customer is not entitled to the provision of certain Hotel rooms of the same room category, as determined and made accessible by the Hotel.
2. The Hotel shall provide the Customer with a Hotel room of the contractually agreed room category from 15.00 hours on the agreed arrival date. The Customer is not entitled to earlier provision.
3. On the agreed departure date, the Customer is obliged to vacate the Hotel room by 11.00 a.m. at the latest. If the Customer does not meet this obligation or does not meet it in time, the Hotel is entitled to vacate the room. In such a case, the Customer's possessions shall be properly stored by the Hotel.
VIII. Liability of the Hotel / Statute of Limitations
1. The Hotel is liable, with all due diligence, for its obligations under the contract.
2. Claims of the Customer for damages are excluded. Excluded from this are damages resulting from injury to life, body or health if the liability is based on a negligent breach of duty by the Hotel or an intentional or negligent breach of duty by the Hotel or its vicarious intermediaries. The exclusion of liability further excludes liability for other damage caused by a grossly negligent breach of duty by the Hotel or by a wilful or grossly negligent breach of duty by a legal representative or vicarious Intermediary of the Hotel.
3. The Customer is obliged to notify the Hotel immediately of any disruptions in performance on the part of the Hotel. The Hotel is obliged to remedy the reported disruptions in performance as quickly as possible and with any of the reasonable means at its disposal. The Customer is obliged, within the scope of what is reasonable for him/her, to minimise damages and eliminate the default.
4. The Hotel is liable to the Customer for items brought in that is in accordance with the statutory provisions, in particular Section 701 et seq. BGB (German Civil Code).
5. The Hotel is only liable for receipt, storage and delivery in the event of intent and gross negligence.
6. The limitation period for claims by the Customer against the Hotel is one year. The start of the limitation period is based on the statutory provisions. Claims for damages shall become time-barred after five years, irrespective of knowledge. The limitation periods do not apply to liability for other damages based on an intentional or grossly negligent breach of duty by the Hotel or a legal representative or vicarious Intermediary of the Hotel. Furthermore, they do not apply to liability for damages resulting from loss of life, personal injury or damage to health.

IX. Final provisions
1. Changes or additions to the contract or these terms and conditions must be made in writing. Unilateral changes or additions by the Customer are invalid.
2. Place of fulfilment and payment as well as - if the Customer is an entrepreneur (Section 14 BGB (German Civil Code)) – the exclusive place of jurisdiction is Lübeck.
3. General terms and conditions of the Customer do not apply.
4. German law applies. The application of the UN sales law and the conflict of laws is excluded.